These days, we are very quick to complain about poor service or quality, or perhaps even worse not say anything at all to the supplier of the disappointing product or service, but tell everyone else.

It is therefore very gratifying to be on the receiving end of a number of very complementary emails and phone calls to say thank you for going the extra mile with a particular product, and getting samples prepared to an almost impossible deadline.

We pride ourselves on our levels of service, ease to deal with and enjoyment of the business, so thank you for your kind comments, they are appreciated throughout the Factory.

AuthorWeb Master